This Terms of Use and Privacy Statement covers your use of the Care Circles web site, located at (the “Web Site”). A separate Terms of Use and Privacy Statement governs your use of the Care Circles application that may be accessed through a web client, iOS client and any other clients or methods of access that we may provide today or in the future (the “Service”). SAP AG (“SAP” or “we”) understand that your privacy and privacy choices are important. Please read this Terms of Use Privacy Statement (the “Terms”) before using the Web Site.

  1. Information about the Service

    This Web Site provides information about the Service and allows you to sign up for communications from us about the launch of and updates to the Service.

  2. Information we collect

    If you sign up for communications from us, we collect your name, email address, and other information you volunteer to us.  You may correct, update or review the information we hold about you by emailing This email address is being protected from spambots. You need JavaScript enabled to view it.

    We may use this information to:

    • To keep you up to date on the latest Service updates, software updates, software upgrades, security patches, system enhancements, special offers related to the Service, and other information; and
    • To conduct voluntary questionnaires and surveys in order to provide better products and services to our customers and end users.
  3. Personal Data

    SAP knows that privacy is important to you.

    SAP will never sell or rent information that can be used to identify or contact you, such as your name, address, telephone number or email address (“Personal Data”), to any third party without your consent.   

    We may however transfer your Personal Data to third parties in the following limited situations:

    • to our subsidiaries, affiliated legal entities and service providers around the world based on necessary data processing agreements, who may only use the data to provide the Service or related information and updates to you; or
    • in response to subpoenas, court orders, or legal process by disclosing your data and other related information, if necessary or to establish or exercise our legal rights or defend against legal claims; or
    • in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SAP's terms of use, or as otherwise required by law.

    By providing SAP with Personal Data in this Service, you consent, and agree and confirm that any Personal Data may be processed in the United States of America. Whenever we transfer Personal Data to countries outside of the European Economic Area, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by the applicable laws on data protection.

    You may opt out of further storage, processing and use by us of any Personal Data that you have provided us with in connection with the Service. Any such request should be sent by email to This email address is being protected from spambots. You need JavaScript enabled to view it.. Please note that if you opt out of further processing, storage or use, we will delete all Personal Data provided to us unless there are contravening legal requirements (in which case we will block the relevant Personal Data from access by other users).

    You may at any time request information from SAP about the Personal Data that you have provided us with and that is being stored in connection with the Service. Please direct any request by email to This email address is being protected from spambots. You need JavaScript enabled to view it..

  4. Google Analytics

    This Web Site uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.
    SAP may use this information to evaluate your use of the Web Site and to make improvements to the Web Site or Service.

    You may refuse the use of cookies by selecting the appropriate settings on your browser. Additionally, you may use the Google Analytics Opt-Out Browser Add-on developed by Google and available at The Add-on communicates with the Google Analytics JavaScript (ga.js) to indicate that information about the website visit should not be sent to Google Analytics.
  5. Children's Privacy

    We are committed to protecting the privacy of children. You must be at least of the legal age of your country, or, if you are from the US, at least 13 years of age or older to use this Web Site, as this site is not intended for use by children under the age of 13.

  6. Changes to these Terms

    From time to time, we may update these Terms to clarify our practices or to reflect new or different privacy practices, such as when we add new features to the Web Site. If we make any changes, we will notify you by email prior to the change becoming effective. We encourage you to periodically review this page for the latest information about our privacy practices.

    If you do not accept these Terms, please do not use this Web Site.

Updated: January 31, 2013.

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